Robohub.org
 

Hotel delivery robot debuts in Silicon Valley

by
13 August 2014



share this:

Savioke, a start-up headed by ex-Willow Garage CEO Steve Cousins, has provided Aloft Hotels with a robotic butler. Aloft Cupertino is the first to use the new SaviOne delivery robot.

Aloft Hotels are a boutique brand of Starwood Hotels that focus on techie features such as Apple TV in-room services and the needs of the ‘always on’ generation of traveler. The first SaviOne robot, named A.L.O. Botlr by the Aloft Hotels team, and dressed in a vinyl collared uniform with a name tag, started today, and several more SaviOnes will be added in coming months.

The A.L.O. “Botlr” robot prioritizes multiple guest deliveries, communicates with guests and various hotel platforms, as well as efficiently navigating throughout the property – including the elevator – with speeds up to 4 mph. It will be used to deliver amenities, chargers, cords, snacks and the morning paper. Just before the robot reaches its destination, the system calls the room to alert the guest to open the door and get their delivery.

Steve Cousins, CEO of Savioke, said: “In our early testing, all of us at Savioke have seen the look of delight on those guests who receive a room delivery from a robot. We’ve also seen the front desk get busy at times, and expect Botlr [our SaviOne robot] will be especially helpful at those times, freeing up human talent to interact with guests on a personal level.”

The NY Times questioned whether this new robot was a gimmick or a sign of things to come.

“I see this as an enhancement to our customer service,” said Brian McGuinness, Starwood Hotels’ senior vice president for its Specialty Select brands, which include the 100 Aloft hotels expected to be opened in 14 countries by next year. “It’s not going to be a replacement for our human talent.”

The Times article went on to say that Savioke was interested in a range of service industry applications like assisted living facilities and hotels.

Savioke is both the designer and builder of the ROS-based SaviOne robot. Although not one of the Willow Garage spin-off companies, many ex-Willow Garage employees now work at Savioke.



tags: , , ,


Frank Tobe is the owner and publisher of The Robot Report, and is also a panel member for Robohub's Robotics by Invitation series.
Frank Tobe is the owner and publisher of The Robot Report, and is also a panel member for Robohub's Robotics by Invitation series.





Related posts :



Open Robotics Launches the Open Source Robotics Alliance

The Open Source Robotics Foundation (OSRF) is pleased to announce the creation of the Open Source Robotics Alliance (OSRA), a new initiative to strengthen the governance of our open-source robotics so...

Robot Talk Episode 77 – Patricia Shaw

In the latest episode of the Robot Talk podcast, Claire chatted to Patricia Shaw from Aberystwyth University all about home assistance robots, and robot learning and development.
18 March 2024, by

Robot Talk Episode 64 – Rav Chunilal

In the latest episode of the Robot Talk podcast, Claire chatted to Rav Chunilal from Sellafield all about robotics and AI for nuclear decommissioning.
31 December 2023, by

AI holidays 2023

Thanks to those that sent and suggested AI and robotics-themed holiday videos, images, and stories. Here’s a sample to get you into the spirit this season....
31 December 2023, by and

Faced with dwindling bee colonies, scientists are arming queens with robots and smart hives

By Farshad Arvin, Martin Stefanec, and Tomas Krajnik Be it the news or the dwindling number of creatures hitting your windscreens, it will not have evaded you that the insect world in bad shape. ...
31 December 2023, by

Robot Talk Episode 63 – Ayse Kucukyilmaz

In the latest episode of the Robot Talk podcast, Claire chatted to Ayse Kucukyilmaz from the University of Nottingham about collaboration, conflict and failure in human-robot interactions.
31 December 2023, by





Robohub is supported by:




Would you like to learn how to tell impactful stories about your robot or AI system?


scicomm
training the next generation of science communicators in robotics & AI


©2024 - Association for the Understanding of Artificial Intelligence


 












©2021 - ROBOTS Association