Robohub.org
 

Hotel delivery robot debuts in Silicon Valley

by
13 August 2014



share this:

Savioke, a start-up headed by ex-Willow Garage CEO Steve Cousins, has provided Aloft Hotels with a robotic butler. Aloft Cupertino is the first to use the new SaviOne delivery robot.

Aloft Hotels are a boutique brand of Starwood Hotels that focus on techie features such as Apple TV in-room services and the needs of the ‘always on’ generation of traveler. The first SaviOne robot, named A.L.O. Botlr by the Aloft Hotels team, and dressed in a vinyl collared uniform with a name tag, started today, and several more SaviOnes will be added in coming months.

The A.L.O. “Botlr” robot prioritizes multiple guest deliveries, communicates with guests and various hotel platforms, as well as efficiently navigating throughout the property – including the elevator – with speeds up to 4 mph. It will be used to deliver amenities, chargers, cords, snacks and the morning paper. Just before the robot reaches its destination, the system calls the room to alert the guest to open the door and get their delivery.

Steve Cousins, CEO of Savioke, said: “In our early testing, all of us at Savioke have seen the look of delight on those guests who receive a room delivery from a robot. We’ve also seen the front desk get busy at times, and expect Botlr [our SaviOne robot] will be especially helpful at those times, freeing up human talent to interact with guests on a personal level.”

The NY Times questioned whether this new robot was a gimmick or a sign of things to come.

“I see this as an enhancement to our customer service,” said Brian McGuinness, Starwood Hotels’ senior vice president for its Specialty Select brands, which include the 100 Aloft hotels expected to be opened in 14 countries by next year. “It’s not going to be a replacement for our human talent.”

The Times article went on to say that Savioke was interested in a range of service industry applications like assisted living facilities and hotels.

Savioke is both the designer and builder of the ROS-based SaviOne robot. Although not one of the Willow Garage spin-off companies, many ex-Willow Garage employees now work at Savioke.



tags: , , ,


Frank Tobe is the owner and publisher of The Robot Report, and is also a panel member for Robohub's Robotics by Invitation series.
Frank Tobe is the owner and publisher of The Robot Report, and is also a panel member for Robohub's Robotics by Invitation series.





Related posts :



UN fails to agree on ‘killer robot’ ban as nations pour billions into autonomous weapons research

Given the pace of research and development in autonomous weapons, the U.N. meeting might have been the last chance to head off an arms race.
16 January 2022, by

Science Magazine robot videos 2021

A compilation of Science Magazine videos featuring robotics research that were released during last year.
14 January 2022, by

CBQ: Commercial-grade Autonomous Mowers, Safety, and Dogfooding | Sense Think Act Podcast #11

In this episode, Audrow Nash speaks to Charles Brian Quinn (aka, CBQ), CEO and a Co-Founder of Greenzie. Greenzie make an autonomous driving system for commercial lawn mowers. We talk about Greenzie's...
11 January 2022, by and

California’s AV testing rules apply to Tesla’s “FSD”

Tesla is testing its self-proclaimed “full self-driving” vehicles on California roads without complying with the testing requirements of California’s automated driving law.
10 January 2022, by and

Robotics innovation infiltrates 2022 Consumer Electronics Show

The 2022 CES Innovation Awards recognize a range of robotics technologies as Honorees, and feature three in the “Best of Innovation” category as well.
08 January 2022, by

What happened in robotics in 2021?

Here are some postcards from 2021 and wishing you all the best for 2022!
05 January 2022, by and





©2021 - ROBOTS Association


 












©2021 - ROBOTS Association